Employee Benefit Pros Should Add Medicare and Social Security To Their Knowledge Arsenal - Part 1 (Medicare)
Many employee benefit professionals working in the private sector know little about the federal Medicare and Social Security (SS) programs. This is probably true of public sector and not-for-profit pros too... And that's unfortunate because employees have a lot of questions about both programs. They see deductions from their pay for these programs and assume HR can provide answers to their Medicare and SS questions. They quickly learn that they are on their own in navigating these benefit programs that seem an extension of what their employer currently provides.
Of course it is not the employer's job to counsel employees on their Medicare and SS options but why not help provide a basic understanding of the programs. If the concern is legal liability, don't give advice. If the concern is fear of providing the wrong information, make sure you know what you are talking about before you open your mouth and always include a verbal or written disclaimer. And if the concern is that Medicare and SS benefits are not your area of expertise, don't claim that it is and study up.
Medicare 101 For Benefit Pros
Benefit pros don't need to know everything about Medicare, but they should have a very good understanding of these five basic Medicare features. Continue Reading...